Hydro Retail Bar Team Member

Hydro Retail Bar Team Member

SEC Food, Glasgow

£12.60ph + holiday pay, paid weekly

DAYTIME, WEEKEND

Full time / Part time

At SEC Food, we’re proud to be the official catering partner for The Scottish Event Campus (SEC).


We pride ourselves on providing an exceptional customer experience for every visitor to the campus.


Our campus comprises of 3 key venues - The OVO Hydro, The SEC Centre and the SEC Armadillo, each hosting various dynamic events and providing a unique customer experience.


The ideal candidates should embrace the campus mission; Best Venues, Best People, Best Events and should always adopt the campus key behaviours; teamwork and collaboration, whilst providing an excellent visitor experience to every guest. If you enjoy working at large-scale events and have a knack for working in a fast paced environment, working at SEC Food will be for you! For this particular role, we are looking for a minimum of 1 year experience within a hospitality environment.


Why work with us?

  • Highly competitive pay rate - £12.60 p/hr, paid weekly
  • Free meal entitlement while on duty
  • Free on-site car parking
  • Ample opportunity for career progression within events & hospitality – in any role (Confex, Live, Culinary, etc.)
  • Become part of a fun and friendly team that delivers a range of incredible events!
  • The opportunity to progress in your role across other venues within Compass Group UK and Ireland
  • Flexible shifts and manage your own work schedule
  • Perks @ Work discounts for all team members


What will I be doing?


As a Hydro Retail Bar Team Member, you should focus on providing a friendly and efficient service to guests during events. Attention to detail and a focus on creating a memorable and seamless experience are essential.


Your role is imperative to the success of the event and will include working with a large team to serve customers and clients the food and drink required as per the event instruction – this will involve the sale and service of alcohol.


Required Qualities


• 1 year of hospitality experience

• Excellent communication skills

• Solution orientated and innovative

• Motivated

• Confident


Operational Excellence


• Ensure you are aware of, and meet the legal and Company requirements for fire, safety, health, and hygiene – as covered in your training

• Report all health and safety issues to your line manager, including all accidents and near misses

• Prioritise food safety habits and methods of work

• Serve customers with hot and cold food and beverages during service times

• Clean all work areas during and after use and remove all waste to the appropriate area

• Comply with all company and unit procedures relating to cash handling and security, reporting any issues to your manager

• Thrive in a fast-paced and high-pressure environment


Customer Care


• To be polite, professional, and respectful at all times with customers, clients and colleagues

• To demonstrate a safe can-do attitude towards individual customer requests and strive to exceed customer expectations

• To maximise all sales opportunities through upselling techniques

• To acquire a good knowledge of all products to be able to advise individuals on their product choice

• To actively gain customer feedback, passing information gained onto your line manager and colleagues

• To be aware of key stakeholders liaise with key partners and the Client as appropriate and needed


If you enjoy working at large-scale events and have a knack for working in a fast paced environment, working with SEC Food will be for you!


Sound good? Apply online now via our short application form (only takes a couple of minutes) and we will be in touch within a couple of days to get the ball rolling!


Please be aware that this is a casual role with no guaranteed hours.


Due to the nature of this role, we can only progress your application if you are over the age of 18.


We look forward to receiving your application soon.


The SEC Food People Team