Event Team Member

At SEC Food, we’re proud to be the official catering partner for The Scottish Event Campus (SEC).

We pride ourselves on providing an exceptional customer experience for every visitor to the campus.

The campus comprises of the OVO Hydro, the SEC Centre and the SEC Armadillo.

The ideal candidates should embrace the campus mission; Best Venues, Best People, Best Events and should always adopt the campus’ key behaviours; teamwork and collaboration, whilst providing an excellent visitor experience to every guest.

If you enjoy working at large-scale events and have a knack for working in a fast paced environment, working at SEC Food will be for you!

Why work with us?

• National Living Wage Employer of £12 p/hr paid weekly.
• Staff meal entitlement while on duty
• Free staff car parking on site
• Ample opportunity for career progression within events & hospitality – in any role (Confex, Live, Culinary, etc.)
• Become part of a fun and friendly team that delivers a range of incredible events!
• The opportunity to progress in your role across other venues within Compass Group UK and Ireland
• Flexible shifts and manage your own work schedule.
• Perks @ Work discounts for all employees

Areas within SEC Food –

• Clydebuilt Bar and Kitchen: This is a vibrant and welcoming space where you’ll be serving a variety of delicious meals and drinks to our guests. Expect a dynamic, fast paced environment where customer service is key, in a casual dining setting.

• Hydro Hospitality Suite: Working in the Hydro Hospitality Suite means providing premium service to VIP guests during events. Attention to detail and a focus on creating a luxurious and seamless experience are essential. You’ll be working with a range of clientele, offering personalized service in an exclusive atmosphere.

• Hydro Retail Bar: This is our most fast-paced environment, ideal for those who thrive under pressure. You’ll be serving large volumes of customers quickly and efficiently, especially during peak event times. It’s a lively and energetic setting where teamwork and speed are crucial.

• Armadillo Retail Bar: Similar to the Hydro Retail Bar but on a smaller scale, this role offers a slightly more intimate yet still bustling environment. You’ll be serving guests during events, with a focus on efficiency and customer satisfaction. It’s a great opportunity for those who enjoy a fast-paced setting but prefer working with a more manageable crowd.

• C&E Events: This area involves catering and event services for conferences, exhibitions, and special events. The work is varied, from setting up and serving at formal dinners to managing catering stations during large-scale events. Flexibility, attentiveness and a keen sense of organisation are important here.

Customer Care

• To be polite, professional, and respectful at all times with customers, clients and colleagues

• To demonstrate a safe can-do attitude towards individual customer requests and strive to exceed customer expectations

• To maximise all sales opportunities through upselling techniques

• To acquire a good knowledge of all products to be able to advise individuals on their product choice

• To actively gain customer feedback, passing information gained onto your line manager and colleagues

Operational Excellence

• To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health, and hygiene – as covered in your training

• To report all health and safety issues to your line manager, including all accidents and near misses

• To prioritise food safety habits and methods of work

• To serve customers with hot and cold food and beverages during service times

• To clean all work areas during and after use and remove all waste to the appropriate area

• To comply with all company and unit procedures relating to cash handling and security, reporting any issues to your manager

• To thrive in a fast-paced and high-pressure environment

Sustainability

• To promote the elimination of single-use plastics through commitment to sustainability goals (e.g., with our Reusable Cup System initiative)

• To work in conjunction with our staff, organisers, partners, and visitors to support our SEC Net Zero 2030 ambition

• To take initiative and provide your own ideas/suggestions that will result in better sustainability outcomes for our clients, community, and environment

Sound good? Apply online now via our short application form (only takes a couple of minutes) and we will be in touch within a couple of days to get the ball rolling!

We look forward to receiving your application soon.

The SEC Food People Team