Job Title: Hospitality Event Managers & Supervisors - 18+

Location: Principality Stadium, Cardiff

Rate of Pay (ROP): From £16 per hour

Are you a passionate and driven individual with a flair for hospitality management? Are you ready to be part of an incredible team at one of the most iconic venues in the UK? If so, we have the perfect opportunity for you! Principality Stadium is currently seeking Hospitality Event Managers and Supervisors to join our casual event day team.

Why should you work for us?

• Great Venue & Team: You'll have the privilege of working in the renowned Principality Stadium, a world-class entertainment and sports venue, and be part of an enthusiastic and dedicated team.
• Competitive Pay: We offer competitive hourly rates starting from £16 per hour.
• Paid Weekly: Enjoy the convenience of weekly pay, ensuring that your hard work is promptly rewarded.
• Gain Some Great Transferable Skills: Working with us, you will develop and enhance your management and customer service skills, which can open doors to various career opportunities in the future.

Role Responsibilities:

• Deliver First-Class Customer Service: You'll play a crucial role in ensuring that our guests have an exceptional experience, providing top-notch hospitality services and creating memorable moments.
• Motivate Team Members: As a Supervisor or Manager, you'll be responsible for leading and inspiring your team to excel, maintain high standards, and work cohesively to meet the demands of our dynamic events.
• Create Memorable Guest Experiences: Go above and beyond to create lasting memories for our guests, ensuring they have an unforgettable time at Principality Stadium.
• Knowledge and Understanding of Menu & Stadium: Familiarize yourself with our diverse menu offerings and have a comprehensive understanding of the stadium layout to assist guests effectively.
• Ability to Deal with Customer Complaints Effectively: Address customer complaints with professionalism, finding quick and efficient solutions to ensure guest satisfaction.
• Adhere to All Company Health and Safety Policies: Ensure the safety of both guests and colleagues by strictly following health and safety guidelines and procedures.

Requirements:

• Previous Supervisor & Management Experience is Essential: We are looking for candidates with proven experience in hospitality management and supervision, ensuring that you can hit the ground running and lead by example.
• Enthusiastic: A passion for hospitality, events, and creating memorable experiences is a must.
• Excellent Communication Skills: Strong communication is essential, as you'll be coordinating with team members, guests, and other stakeholders to ensure seamless operations.

If you're ready to take your hospitality career to new heights and be part of an exceptional team in a world-class venue, then Principality Stadium is the place for you. Apply today to be part of something special!

Join us at Principality Stadium and make a significant impact on the world of hospitality and entertainment!