SEC Food, Glasgow
£12 per hour + holiday pay, paid weekly
DAYTIME, WEEKEND
Full time / Part time
At SEC Food, we’re proud to be the official catering partner for The Scottish Event Campus (SEC).
We pride ourselves on providing an exceptional customer experience for every visitor to the campus.
Our campus comprises of 3 key venues - The OVO Hydro, The SEC Centre and the SEC Armadillo, each hosting various dynamic events and providing a unique customer experience.
Our teams work across 5 core departments within the business. These are...
Why work with us?
Key requirements & attributes:
The ideal candidates should embrace the campus mission; Best Venues, Best People, Best Events and should always adopt the campus’ key behaviours; teamwork and collaboration, whilst providing an excellent visitor experience to every guest.
Our people really care about hospitality, and we support all our team members to help them excel and shine in all that they do. We love to hear from candidates who have a positive attitude and a real passion for great customer service. Previous experience is great, but we believe that skills can be developed - all you need is lots of positivity and the drive to succeed within the team.
Customer Care
• Be polite, professional, and respectful at all times with customers, clients and colleagues
• Demonstrate a safe can-do attitude towards individual customer requests and strive to exceed customer expectations
• Maximise all sales opportunities through upselling techniques
• Acquire a good knowledge of all products to be able to advise individuals on their product choice
• Actively gain customer feedback, passing information gained onto your line manager and colleagues
Operational Excellence
• Ensure you are aware of, and meet the legal and Company requirements for fire, safety, health, and hygiene – as covered in your training
• Report all health and safety issues to your line manager, including all accidents and near misses
• Prioritise food safety habits and methods of work
• Serve customers with hot and cold food and beverages during service times
• Clean all work areas during and after use and remove all waste to the appropriate area
• Comply with all company and unit procedures relating to cash handling and security, reporting any issues to your manager
• Thrive in a fast-paced and high-pressure environment
If you enjoy working at large-scale events and have a knack for working in a fast paced environment, working with SEC Food will be for you!
Sound good? Apply online now via our short application form (only takes a couple of minutes) and we will be in touch within a couple of days to get the ball rolling! We will be hosting various recruitment/ onboarding days throughout January and February.
We look forward to receiving your application soon.
The SEC Food People Team